Business Analyst

About Globals:

Globals has drastically grown from a small home office to a globally recognized enterprise offering world-class quality solutions on Cloud, ERP Systems, Predictive Analytics, and Enterprise Application Development for various industries including Education, Government, Media & Online Services, Financial Services, and Independent Software Vendors. Globals has enabled its customers to be game-changers in their industry through its disruptive and innovative solutions.

Globals is certified as a "Great Place to Work" organization for its great work culture that helps its team members manage work-life, have dedicated hours to upskill and reskill themselves, and most important to ensure that the projects that they are working on are always unique, challenging their status quo every time. Our unique work culture has made us one of the world’s fastest-growing technology companies as recognized and featured by The Economist.

Our excellence in technical stewardship and service-offering expertise has facilitated our clients ranging from individual entrepreneurs to Fortune Global 500 – to explore new business opportunities, reduce their operational costs significantly and boost their revenues. Today, Globals enjoys a strong position in the industry as a high-performing leader through its technology innovation and remarkable domain expertise.

About the Job Role:

As a part of the Globals team, you will be accountable and engaged with prospect clients for government accounts, to identify business requirements and contribute to process according to strategic direction and business plan. You are required to create positive client experiences, support for the implementation of new/changed systems to ensure outputs are delivered to time and quality.

The role bridges the gap between the clients and the Software Engineering team, interpreting business needs into tasks to match the outcome with the expected business value.

Key Responsibilities:

  • The primary objective is to assist businesses implement technology solutions.
  • Determine operational objectives by researching business functions, collating information, evaluating output requirements and formats with the help of strong analytical and product management skills.
  • Create informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement.
  • Ability to understand complex business requirements, map them to existing tools, identify gaps and propose solutions.
  • Constantly, be on the lookout for ways to improve monitoring, discover issues and deliver better value to the client.
  • Help design, document, maintain system processes and up gradations to existing systems.
  • Knowledge on BI, reporting tools, preparation of BRS, SRS documents and should be experienced to work on database, data retrievals, manage queries, etc.
  • Collaborates with off-shore technical and support teams to meet project deliverable timelines and quality requirements.

Requirements & Skills:

  • Prior experience in working as a Business Analyst with an IT company is mandatory.
  • Should have an analytical mind, including proficient research skills, logical thinking and excellent presentation skills.
  • Should be experienced in working in a team oriented, collaborative environment.
  • Good Communication skills and proficiency in English, Hindi and Kannada is mandatory as he/she will be liasoning with Government officials.
  • Knowledge in building Wire Frames and using tools like Microsoft Visio, etc is a must.

Education Qualification:

  • Should possess an Engineering degree or MCA or MTech.