About Globals:
Globals has drastically grown from a small home office to a globally recognized enterprise offering world-class quality solutions on Cloud, ERP Systems, Predictive Analytics and Enterprise Application Development for various industries including Education, Government, Media & Online Services, Financial Services and to Independent Software Vendors. Globals has enabled its customers to be game changers in their industry through its disruptive and innovative solutions.
Globals has been rated for its great work culture that helps its team members manage work-life, have dedicated hours to upskill and reskill themselves and most important to ensure that the projects that they are working on is always unique, challenging their status quo every time. Our unique work culture has made us one of the world’s fastest growing technology companies as recognized and featured by The Economist.
Our excellence in technical stewardship and service-offering expertise has facilitated our clients ranging from individual entrepreneurs to Fortune Global 500 – to explore new business opportunities, reduce their operational costs significantly and boost their revenues. Today, Globals enjoys a strong position in the industry as a high-performing leader through its technology innovation and remarkable domain expertise.
About the Job Role:
The Executive Assistant serves as the primary point of contact for internal and external constituencies on all matters pertaining to the Office of the CEO. The Executive Assistant also serves as a liaison to the board of directors and senior management teams; organizes and coordinates executive outreach and external relations efforts; and oversees special projects.
Roles & Responsibilities:
- In-charge of handling important clients and sensitive information.
- Completes a broad variety of administrative tasks for CEO including: managing an extremely active calendar of appointments; completing expense reports; composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings.
- Plans, coordinates and ensures the CEO's schedule is followed and respected. Provides "gatekeeper" and "gateway" role, creating win-win situations for direct access to the CEO's time and office.
- Communicates directly, and on behalf of the CEO, with Board members and others on matters related to CEO's programmatic initiatives.
- Researches, prioritizes, and follows up on incoming issues and concerns addressed to the CEO including those of a sensitive or confidential nature. Determines appropriate course of action, referral, or response.
- Provides a bridge for smooth communication between the CEO’s office and internal departments; demonstrating leadership to maintain credibility, trust and support with senior management staff.
- Works closely and effectively with the CEO to keep him/her well informed of upcoming commitments and responsibilities, following up appropriately. Acts as a "barometer," having a sense for the issues taking place in the environment and keeping the CEO updated.
- Provides leadership to build relationships crucial to the success of the organization, and manages a variety of special projects for the CEO, some of which may have organizational impact.
- Successfully completes critical aspects of deliverables with a hands-on approach, including drafting acknowledgement letters, personal correspondence, and other tasks that facilitate the CEO's ability to effectively lead the company.
- Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.
- Coordinates meetings both internally and externally;
- Makes travel and lodging arrangements as required
Minimum Requirements :
- Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
- Very strong interpersonal skills and the ability to build relationships with stakeholders, including staff, board members, external partners and donors.
- Expert level written and verbal communication skills
- Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response
- Must be creative and enjoy working within a small, entrepreneurial environment that is mission-driven, results-driven and community oriented
- The ideal individual will have the ability to exercise good judgment in a variety of situations and the ability to maintain a realistic balance among multiple priorities.
- He/she will have the ability to work independently on projects, from conception to completion, and must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion.
Minimum qualifications :
- Master’s in Business or MBA
- 3 to 4 years of experience supporting CEO’s office
- Must be willing to travel
- Good with Office tools- word, PowerPoint, excel
- Working experience on Google sheets/ GSuite tools, Adobe Acrobat, and Social Media web platforms.