CRM helps you in redefining the way you interact with customers and manage their accounts. Globals has implemented web based CRM solution on Open Source architecture to various small to large enterprises delivering a feature rich set of business processes that enhances marketing effectiveness, boost your organization’s sales, better customer satisfaction and provide executive insight into business performance.

Features of CRM Solution includes Opportunity Management, Content Management, Account Management, Quotes & Contracts, Forecasts, Customer Profiles Reporting, Marketing Analytics, Case Management, Customer Self Service module, Bug Tracking, Team Management, Workflow Manager, Knowledge Base, Blackberry / Mobile Plug In, Outlook Plug In, etc. Globals can customize the CRM to your business needs and deploy it cost effectively and quickly, as Globals CRM solution is built on the cloud computing model where the entire solution is managed remotely and no additional investment on resource is required by the organization to deploy such a CRM solution.